Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

unwanted search suggestions

  • 11 antwoorde
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur cor-el

more options

Firefox has suddenly started listing Google search then Amazon search as the top suggestions when I start typing for a search. How do I stop this?

Firefox has suddenly started listing Google search then Amazon search as the top suggestions when I start typing for a search. How do I stop this?

All Replies (11)

more options

Under what section do they appear in the address bar drop-down?

Can you attach a screenshot?

more options

I've tried unticking them in search suggestions and that seems to make no difference - they still appear.

more options

Those are the shortcuts on your new tab page, disable "Shortcuts" in Address Bar settings.

more options

I've cleared all the shortcut searches and restarted unfortunately it hasn't made any difference even though those boxes have remained unticked. Thank you nevertheless.

more options

You can unpin those search engines on the Firefox Home page (about:newtab/about:home) via the three dot menu of the tile.

more options

thank you however that url isn't recognised. I can't find 3 dots anywhere. I use the 3 bars to go to settings and untick but as I've said before that isn't working. Sorry I can't see how to follow what you've suggested. I belive this to be a result of Mozilla now including 'suggestions' from its partners so it's because Mozilla has taken over Firefox and now there's the small price to pay of having these annoying suggestions. C'est la vie!

more options

If you hover a tile with the mouse, then the three dots will appear in its top right corner.

more options

Dear Cor-el, I found the article but I have no tiles and I use a touch pad however I have resolved the probelm by using the remove tab below the shortcuts. Thank you for your efforts

more options

With search engine tiles I mean the Google and Amazon shortcuts on the Firefox Home page that show in the screenshot attached to this above reply.

more options

AH! I call them tick boxes :). I'd been unticking those however I then found that I needed to click on remove below the full list and then they disappeared.

Thank you for your help

Sheelagh

more options

I forgot to add a screenshot to show what I mean.