This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

cannot send messages

  • 3 antwoorde
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur sfhowes

whenangelscry
whenangelscry
more options

Sending of the message failed. An error occurred while sending mail. The mail server responded: IP 110.32.62.0 is not authorised to send mail for domain hotmail.com. See http://www.open-spf.org. Please check the message recipient "whenangelscry@optusnet.com.au" and try again.

Sending of the message failed. An error occurred while sending mail. The mail server responded: IP 110.32.62.0 is not authorised to send mail for domain hotmail.com. See http://www.open-spf.org. Please check the message recipient "whenangelscry@optusnet.com.au" and try again.

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Select the optus account in the left pane of Account Settings, then look at Outgoing Server (SMTP) in the right pane. Is the Hotmail smtp server selected or the optus smtp?

https://support.mozilla.org/en-US/questions/1350593

whenangelscry
whenangelscry Vraag-eienaar
more options

Thanks sfhowes, Okay, Outgoing Server reads: Outlook.com (Microsoft) - smtp - mail.outlook.com. (This is for a Hotmail account). Also Server Settings are: Server Type: IMAP Mail Server, but Server Name is: pop-mail.outlook.com Is this all messed Up? Cheers, whenangelscry

sfhowes
sfhowes
  • Top 10 Contributor
more options

The Hotmail settings are shown here. But the main problem is that the optus account is trying to send on the hotmail smtp. You should also have an optus smtp with these settings:

mail.optusnet.com.au, port 25, security=none, authentication = password, transmitted insecurely, User Name = part of address before the @.

https://www.optus.com.au/for-you/support/answer?id=1434