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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Facebook Messenger popup won't close

  • 3 antwoorde
  • 6 hierdie probleem
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  • Laaste antwoord deur zeroknight

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I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close doesn't do anything and the message stays on screen The only way to get it to close is to log out of Facebook and then log back in again. Is this a bug in this release?

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close doesn't do anything and the message stays on screen The only way to get it to close is to log out of Facebook and then log back in again. Is this a bug in this release?

Gekose oplossing

Looks as though it may have been a FB bug as today it is working properly.

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Gekose oplossing

Looks as though it may have been a FB bug as today it is working properly.

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The problem remains for me, HP laptop, Win 10. Firefox up to date. Messenger discussion with contact will not close, only by restart. Has been so long-term.

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Does it still happen in Troubleshoot Mode?