This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

No profile error when trying to import from outlook

  • 5 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur david

Bob Ivey
Bob Ivey
more options

I'm using Outlook live on Firefox and want to change from Outlook to thunderbird. When trying to import from Outlook I get the error "no profile found" yet I do have a profile in Outlook. How can this be fixed so I can continue the import process?

I'm using Outlook live on Firefox and want to change from Outlook to thunderbird. When trying to import from Outlook I get the error "no profile found" yet I do have a profile in Outlook. How can this be fixed so I can continue the import process?

All Replies (5)

Agent virtuel
Agent virtuel
more options

Hello

https://support.mozilla.org/en-US/questions/1435500 can be useful to you

Bob Ivey
Bob Ivey Vraag-eienaar
more options

Sorry. I found nothing in the links you provided that would solve my problem.

david
david
  • Top 10 Contributor
more options

One of those referred to mailstore, which can convert your pst file, so I'm not sure what you're seeking.

Bob Ivey
Bob Ivey Vraag-eienaar
more options

I can find no folder called Archive E-mail on my computer or anything looking like the images provided in the link. They certainly didn't come from a Windows 10 system.

david
david
  • Top 10 Contributor
more options

Converting pst files isn't a simple process, although it seems it would be. This URL gives more information http://kb.mozillazine.org/Import_.pst_files you can also find ways to do this by a web search on how to convert pst files to thunderbird or how to convert pst files to mbox.