This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Update Thunderbird yesterday latest version

  • 3 antwoorde
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur Toad-Hall

Nadine Vansant
Nadine Vansant
more options

My desktop asked for a reboot after installing update Thunderbird. After 4 reboots, it still won't start. I wanted to uninstall it so I would be able to reinstall, but keeps asking for reboot. GRRRRRRR. I can't start my mailprogram anymore, can't uninstall it.. luckily I have a webbrowser.. What can I do to repair it?

My desktop asked for a reboot after installing update Thunderbird. After 4 reboots, it still won't start. I wanted to uninstall it so I would be able to reinstall, but keeps asking for reboot. GRRRRRRR. I can't start my mailprogram anymore, can't uninstall it.. luckily I have a webbrowser.. What can I do to repair it?
Aangehegde skermkiekies

All Replies (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Remove the thunderbird program (not profile) files, and reinstall.

Nadine Vansant
Nadine Vansant Vraag-eienaar
more options

I can't uninstall.... because he keeps asking for a reboot. I installed now the beta version, which works (hopefully)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

The following has worked for other people who find the computer has a need to update and is stuck. What is odd is that the computer does not need to be rebooted just to install or upgrade a program like Thunderbird. So something really has got it's wires crossed.

In this instance, delete Thunderbird ('Mozilla Thunderbird' folder) directly from the following location.

On a Windows OS 64bit computer: A win32 version of Thunderbird will be here:

  • C:\Program Files (86) \Mozilla Thunderbird\

A win64 version of Thunderbird will be here:

  • C:\Program Files \Mozilla Thunderbird\
  • Delete the 'Mozilla Thunderbird' folder.
  • check both locations just in case there are two versions.
  • Then empty the 'Recycle bin' on computer.

Then get a fresh download from here and install.