This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't authenticate to Gmail account

  • 2 antwoorde
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur Mathieu

Mathieu
Mathieu
more options

When adding a new Gmail account to Thunderbird, a popup Window appears prompting me to authorize Thunderbird to access my Google account. When I click Authorize, I get a Secure connection error SSL_ERROR_INTERNAL_ERROR_ALERT. The URL at the top of the popup window begins with https://localhost?code=... In Thunderbird, cookies and Javascript are enabled. Previously, Gmail account have been correctly configured.

When adding a new Gmail account to Thunderbird, a popup Window appears prompting me to authorize Thunderbird to access my Google account. When I click Authorize, I get a Secure connection error SSL_ERROR_INTERNAL_ERROR_ALERT. The URL at the top of the popup window begins with https://localhost?code=... In Thunderbird, cookies and Javascript are enabled. Previously, Gmail account have been correctly configured.

Gekose oplossing

Thanks for the reply. I have Caddy installed, which manages certs. Shutting down Caddy before authentication solved the problem.

Lees dié antwoord in konteks 👍 3

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

What antivirus are you using? My initial guess is that is probably the cause as they scan encrypted traffic (https) using self signed certificates and man in the middle hacking techniques. Thunderbird does not recognize the self signed certificates as they are not a part of the global chain of trust, so things die out real quickly when the AV gets into the picture.

Try disabling it while you try again. The local host is essential to the process. I asked before and there is no alternative for the initial authorization, but that is the only time it is used.

Mathieu
Mathieu Vraag-eienaar
more options

Gekose oplossing

Thanks for the reply. I have Caddy installed, which manages certs. Shutting down Caddy before authentication solved the problem.