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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

This video can't be played

  • 2 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur zeroknight

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When attempting to play some videos with Firefox browser, mainly from X (Twitter) I receive "This video can't be played." However, I can't play them with Safari either. But it will play on Safari on another computer. I don't know what is wrong. Could it be some settings on my computer? I'm not a computer ace but know some things. Thank You for any help/ advice.

When attempting to play some videos with Firefox browser, mainly from X (Twitter) I receive "This video can't be played." However, I can't play them with Safari either. But it will play on Safari on another computer. I don't know what is wrong. Could it be some settings on my computer? I'm not a computer ace but know some things. Thank You for any help/ advice.

All Replies (2)

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Is there more detail in the Web Console about playing media?

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Does it still happen in Troubleshoot Mode?