This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Settings to Configure Proxy Access to the internet has been disabled.

  • 4 antwoorde
  • 2 hierdie probleem
  • 24 views
  • Laaste antwoord deur cor-el

more options

Hi, my proxy configuration settings got selected to No proxy and I'm unable to update it to auto proxy/manual proxy configuration settings as you can see in the below image, the pop got disabled and unable to select other options.


Steps to replicate 1.open fire fox browser 2.click on settings 3.select general >> Network settings 4.Click on settings

Actual result: unable to edit the proxy configuration settings got selected to no proxy and editing is disabled

Expected result: should allow user to select the below configuration options i. Auto detect proxy settings for this network ii.use system proxy settings iii.Manual proxy configuration

Hi, my proxy configuration settings got selected to No proxy and I'm unable to update it to auto proxy/manual proxy configuration settings as you can see in the below image, the pop got disabled and unable to select other options. Steps to replicate 1.open fire fox browser 2.click on settings 3.select general >> Network settings 4.Click on settings Actual result: unable to edit the proxy configuration settings got selected to no proxy and editing is disabled Expected result: should allow user to select the below configuration options i. Auto detect proxy settings for this network ii.use system proxy settings iii.Manual proxy configuration
Aangehegde skermkiekies

All Replies (4)

more options

Enter about:policies in the address bar and check if it's disabled by a policy.

Gewysig op deur TyDraniu

more options

My issue was still not resolved, please check the below image and could you please look into this issue, any one looking in to this issue on priority will be highly appreciated.

more options

Is network.proxy.type locked in about:config? Your installation may have an autoconfig file, try uninstalling and removing the Firefox folder in Program Files.

more options

You can find the full installer of the current Firefox release (124.0) in all languages and all operating systems here:

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works, you can transfer files from a previously used profile to the new profile, but be careful not to copy corrupted files to avoid carrying over problems.