Synchronize TB 'Sent' with outlook 'Sent items'
Dear all,
I have set-up an outlook account on thunderbird, and I have troubles synchronizing the sent messages.
I have:
- on outlook, a 'Sent Items' folder
- on TB, a 'sent' folder, whose remote address point to imap://mailaddress@outlook.office365.com/Sent (which I can't change it seems)
So far:
- when I send an email with TB, I obtain a 'save message error', but the message is sent and a copy is placed in outlook 'sent items'. And nothing shows up in TB 'sent folder'
- when I send an email with outlook, it does not show up in TB 'Sent' folder
Hence, I have everything right on outlook, but all sent messages are missing in TB. How can I solve this, having 'Sent items' from outlook sync with 'Sent' of TB ?
Note: in TB 'account settings/copies and folders/, in place copy in, the sent items of outlook does not show up.
Thanks !
All Replies (2)
You do not need to tell Thunderbird to save a copy, as Outlook does that automatically. I suggest UNticking that option in 'copies&folders.'
As default, not remote folders are tracked by Thunderbird, and that was the case for the 'Sent items' folder of Outlook.
What actually solved the issue was:
- Right click on the account name on the left bar, select Subscribe, and tick the relevant folder.
- Select it in `account settings/copies and folders/`, in place copy in.
That way, everything remain in sync.