This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

managing the value prompted for a login

more options

Having tried all pointers to how to display this data, I give up and present my case here: In a banking app, the login field is blank and requires me to enter the correct Login ID. This works fine. However, if I double click on that field, an option is displayed, happening to be my email address, which will not work in this case; a numeric value is required.

So, knowing a prompt is enabled, I have entirely failed to get 'it' to save the correct ID. I have also find a place in Firefox settings where I can see and modify the value that comes up. I do however remember doing exactly that for some other site.

So, as I have said, I cannot find this in the Passwords nor the Settings pages. What am I missing?

Help would be much appreciated.

Having tried all pointers to how to display this data, I give up and present my case here: In a banking app, the login field is blank and requires me to enter the correct Login ID. This works fine. However, if I double click on that field, an option is displayed, happening to be my email address, which will not work in this case; a numeric value is required. So, knowing a prompt is enabled, I have entirely failed to get 'it' to save the correct ID. I have also find a place in Firefox settings where I can see and modify the value that comes up. I do however remember doing exactly that for some other site. So, as I have said, I cannot find this in the Passwords nor the Settings pages. What am I missing? Help would be much appreciated.

Gekose oplossing

My apologies; realizing that I had not quite understood what you meant by cursor down (getting way too old for this stuff), I now have (understood); and of course it works so I thank you kindly.

Lees dié antwoord in konteks 👍 0

All Replies (5)

more options

You can consider to disable auto-fill for logins.

You can inspect and edit a saved login in the Password Manager (about:logins).

You can also add a new login:


Suggestions in a login drop-down menu that have a key icon in front are login suggestions that you need to remove in the Password Manager.

Suggestions in a drop-down menu without a key symbol are autocomplete saved form data. Suggestions without a key icon are part of autocomplete saved form data that you should be able to remove by selecting this item with the cursor Down key and pressing Delete (Mac: Shift+Delete).

more options

Hi there, Thanks heaps for caring to respond. I am a great fan of Firefox. I never save passwords; so that section in Settings simply tells me that there are none saved.

In the end, I am not really talking about the passwords; rather the username. When I click that field, in the instance I want to manage, I get two entries. One I want the get rid off. Sadly, to the degree to which I understand your input, I fail to delete from the list of two. What frustrates me is that I remember managing an entry for another site, where I found the value that gets prompted for the username field. But I just cannot find it anymore.

Cookies does not give access to those two values; so where are they?

more options

Did you read the second part of my above reply about suggestions in a drop-down list?

more options

I sure did; and I tried it. However when I do, the value selected starts flashing and there seem to be no options to do anything.

What I am really keen to restablish is whereabouts in Firefox I can see each site I use with the prompt values accessible. I know I have found it before but cannot do it again.

more options

Gekose oplossing

My apologies; realizing that I had not quite understood what you meant by cursor down (getting way too old for this stuff), I now have (understood); and of course it works so I thank you kindly.