This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

unnecessary folders in the tree

  • 4 antwoorde
  • 0 hierdie probleem
  • 2 views
  • Laaste antwoord deur mmm m

more options

Hello. Some time ago, empty folders appeared in the side panel of my account, I cannot delete them - how to delete them. Attached is an image with selected folders.

Hello. Some time ago, empty folders appeared in the side panel of my account, I cannot delete them - how to delete them. Attached is an image with selected folders.
Aangehegde skermkiekies

Gewysig op deur mmm m

All Replies (4)

more options

If this is an IMAP account, highlight the acccount on main screen, rightclick and click 'subscribe' and see if you can untick the folders.

more options

Folders are on the subscription list, but you can't do anything with them, they don't have boxes to select, preview attached

more options

I suggest checking this on your online account to see if they can be managed there. Or contact your email provider.

more options

The problem is that these folders are not in the online account.