This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem with saving bookmarks

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur rm23

more options

When I click on "Bookmark current tab," the small bookmark window opens as usual. But if I then click on "save," nothing happens. The bookmark does not get saved anywhere and the window does not close. Likewise, if I click on "cancel," nothing happens and the window also stays open. Only if I click somewhere outside of the bookmark window does the bookmark get saved and the window close. This has happened only in the current and previous version of Firefox. How can I fix this?

When I click on "Bookmark current tab," the small bookmark window opens as usual. But if I then click on "save," nothing happens. The bookmark does not get saved anywhere and the window does not close. Likewise, if I click on "cancel," nothing happens and the window also stays open. Only if I click somewhere outside of the bookmark window does the bookmark get saved and the window close. This has happened only in the current and previous version of Firefox. How can I fix this?

All Replies (2)

more options

Can you create a new bookmark by dragging the tab to the Bookmarks Toolbar or to the sidebar (Cmd+B)?


Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support)

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

See also:

Helpful?

more options

Yes, I can create a bookmark by dragging the tab to the sidebar. I didn't know this was a possible way of doing it. I'd still like to be able to do it via the bookmarks menu, so I'll try the solutions offered above. Thanks!

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.