This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trash showing wrong number of mails

  • 1 antwoord
  • 0 hierdie probleem
  • Laaste antwoord deur Matt

more options

Since this week, the trash folder doesn't show any mails anymore. It says there are eight mails inside, but despite having not filters active, none of them are shown.

When I log into the webmailer of my provider, there are only two mails in the trash (the most recently deleted mails), and they are shown properly.

I use Thunderbird on Windows 11 Pro and the mail provider is 1&1.

Since this week, the trash folder doesn't show any mails anymore. It says there are eight mails inside, but despite having not filters active, none of them are shown. When I log into the webmailer of my provider, there are only two mails in the trash (the most recently deleted mails), and they are shown properly. I use Thunderbird on Windows 11 Pro and the mail provider is 1&1.
Aangehegde skermkiekies

All Replies (1)

more options

trash does not get checked fr new mail unless you select it. Or right click the folder, select properties and include it in mail checking. You might want to include the junk folder as well.

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.