We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to Get Top Level Folders Other Than Inbox to Show at Top Level?

  • 3 antwoorde
  • 0 hierdie probleem
  • 16 views
  • Laaste antwoord deur Toolworker

Toolworker
Toolworker
more options

One of my three email accounts shows all top level folders at the same level as Inbox. (This account is hosted on Google.)

The other two accounts show all top level folders as subfolders of Inbox, although the servers show them correctly at top level. (Hosts are Inmotionhosting and Dreamhost.)

Is there a way to get these folders correctly shown at the top level?

The Manually Sort Folders add-on no longer sorts subfolders, so can't be used on these two accounts without this fix.

One of my three email accounts shows all top level folders at the same level as Inbox. (This account is hosted on Google.) The other two accounts show all top level folders as subfolders of Inbox, although the servers show them correctly at top level. (Hosts are Inmotionhosting and Dreamhost.) Is there a way to get these folders correctly shown at the top level? The Manually Sort Folders add-on no longer sorts subfolders, so can't be used on these two accounts without this fix.

Gekose oplossing

This might work Open the server settings in account settings for the dreamhost account and click advanced. Enter INBOX as the IMAP server directory (Case is important in this.) The same might work for inmotion given the folders are both hanging off the inbox.

Lees dié antwoord in konteks 👍 1

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

This might work Open the server settings in account settings for the dreamhost account and click advanced. Enter INBOX as the IMAP server directory (Case is important in this.) The same might work for inmotion given the folders are both hanging off the inbox.

Helpful?

Toolworker
Toolworker Vraag-eienaar
more options

Thanks, @Matt! That worked in both Dreamhost and Inmotionhosting.

I'll post your fix in the discussions of the Manually sort folders add-on.

Helpful?

Toolworker
Toolworker Vraag-eienaar
more options

IMPORTANT: After implementing this fix, all filters containing folders that were moved must be updated to reference the "new" location of the folders.

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.