This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

EMAIL - Suddenly, two of my email accounts are showing blank messages on Firefox, but are fine on other browsers. I'm using Firefox 128.1 ESR

  • 2 antwoorde
  • 0 hierdie probleem
  • Laaste antwoord deur cor-el

Anne
Anne
more options

Suddenly, two of my email accounts are showing blank messages on Firefox, but are fine on other browsers. I'm using Firefox 128.1 ESR. I recently updated Firefox from 128 ESR to 128.1 ESR.

On one of them Ctrl-A highlights the main body of the email (GMX Mail) and then reloads itself and shows okay, but I'm not going to continue to use it like that.

The other one, I can manually highlight the otherwise invisible text, but then it just goes away again, and this is my main email (Proton Mail), so it is unusable in Firefox.

How do I remove the last ESR update? Do I have to switch browsers permanently or is this fixable?

Thanks, AnneF

Suddenly, two of my email accounts are showing blank messages on Firefox, but are fine on other browsers. I'm using Firefox 128.1 ESR. I recently updated Firefox from 128 ESR to 128.1 ESR. On one of them Ctrl-A highlights the main body of the email (GMX Mail) and then reloads itself and shows okay, but I'm not going to continue to use it like that. The other one, I can manually highlight the otherwise invisible text, but then it just goes away again, and this is my main email (Proton Mail), so it is unusable in Firefox. How do I remove the last ESR update? Do I have to switch browsers permanently or is this fixable? Thanks, AnneF

All Replies (2)

Anne
Anne Vraag-eienaar
more options

This was a Firefox problem, but it was fixed.

Helpful?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It could be that text color and background color are the same.

Did you make changes to the default color settings (black text on light background) ?

  • Settings -> General -> Language and Appearance -> Colors -> Manage Colors

Make sure you allow pages to choose their own colors as this affects background images.

  • Settings -> General -> Language and Appearance -> Colors -> Manage Colors
    "Override the colors specified by the page with your selections above"

Try "Never" if the default "Only with High Contrast themes" isn't working.

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.