This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Address bar not working for searches

Oconee
Oconee
more options

When I type a search query into the address bar and pres enter nothing happens. For instance, if I search "repair firefox", the address bar changes to: https://www.google.com/search?client=firefox-b-d&q=repair+firefox but nothing happens.

If I type a full URL nothing happens either.

I deleted all data in the cache and it started working for a while but then the problem appeared again. When I turn "troubleshoot mode on" it also worked for a while, then the problem appeared again. If I close the window and start a new window, it also works for a while.

Any idea what is causing this?

When I type a search query into the address bar and pres enter nothing happens. For instance, if I search "repair firefox", the address bar changes to: https://www.google.com/search?client=firefox-b-d&q=repair+firefox but nothing happens. If I type a full URL nothing happens either. I deleted all data in the cache and it started working for a while but then the problem appeared again. When I turn "troubleshoot mode on" it also worked for a while, then the problem appeared again. If I close the window and start a new window, it also works for a while. Any idea what is causing this?

All Replies (2)

Oconee
Oconee Vraag-eienaar
more options

Adding that for a few days now on Gmail I also get this error "Oops… the system encountered a problem (#001) - Retrying in 89s…" I need to refresh the page to get rid of it.

Helpful?

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
more options

Hola:

La opción "Restablecer Firefox puede resultar muy útil para solucionar diferentes problemas. Esta característica te permite restablecer Firefox a su estado de fábrica guardando tus marcadores, historial, contreseñas, cookies y cualquier otra información esencial.

Nota: Si decides utilizar esta opción, perderás todas tus extensiones, personalización de barras de herramientas y alguna que otra configuración o preferencia que tengas establecida. Para obtener más información, consulta el artículo Restablecer Firefox - una forma fácil de solucionar muchos problemas.

Para restablecer Firefox, haz lo siguiente:

  1. Abre la página de Información para solucionar problemas utilizando uno de estos métodos:
    • Haz clic en el botón de menú New Fx Menu, en Ayuda Help-29 y selecciona Información para solucionar problemas. A continuación, se abrirá una pestaña que contiene toda la información para solucionar tus problemas.
  2. Si no puedes acceder al menú Ayuda, escribe about:support en la barra de direcciones y te aparecerá la página sobre Información para solucionar problemas.
  3. En la esquina superior derecha de la página, debería aparecer un botón que pone "Restablecer Firefox" y que se parece a este: Button reset. Haz clic en él.
  4. Firefox se cerrará. Tras el proceso de actualización, aparecerá una ventana con toda la información que se ha importado.
  5. Haz clic en Finalizar y Firefox se volverá a abrir.

¿Se ha solucionado el problema? ¡Informános y mándanos tus comentarios!

Gracias.

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.