This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem with TB and Comcast password

  • 2 antwoorde
  • 1 het hierdie probleem
  • 34 views
  • Laaste antwoord deur jMac

jMac
jMac
more options

I have comcast/xfinity email. I reset my Comcast password. Now Thunderbird is asking me to enter a new pawword. I enter it, and tell it so save it, but it doesn't work.

Does Comcast email have a different password from the main password?

How can I fix this problem?

I have comcast/xfinity email. I reset my Comcast password. Now Thunderbird is asking me to enter a new pawword. I enter it, and tell it so save it, but it doesn't work. Does Comcast email have a different password from the main password? How can I fix this problem?

All Replies (2)

jMac
jMac Vraag-eienaar
more options

Added: It says "sending of password did not succeed". I'm able to receive email on TB but not send it from my Comcast account.

It asks me to enter the password for my email account for smtp.comcast.net - and it won't take my main password. How do I find my smtp password?

Gewysig op deur jMac

Helpful?

jMac
jMac Vraag-eienaar
more options

Well, I left it overnight and it started working. It seems that if you change the main PW, it takes several hours for the smtp PW to be updated on their end.

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.