We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot create new sub-folders or re-name folders

  • 1 antwoord
  • 7 hierdie probleem
  • Laaste antwoord deur Wayne Mery

tristram2
tristram2
more options

I am unable to create new sub-folders within my Local Folders, nor re-name existing folders.

I am using Thunderbird 128.1esr (64 bit) on a Mac running macOS Ventura 13.6.9.

The process I am using is to select the folder name that I wish to create a sub-folder fro, then Control-click to call up the sub-menu. The New Subfolder command gives no result, nor does the Rename command.

Any advice please?

I am unable to create new sub-folders within my Local Folders, nor re-name existing folders. I am using Thunderbird 128.1esr (64 bit) on a Mac running macOS Ventura 13.6.9. The process I am using is to select the folder name that I wish to create a sub-folder fro, then Control-click to call up the sub-menu. The New Subfolder command gives no result, nor does the Rename command. Any advice please?

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Check Error Console (ctrl+shift+J) for warnings at the time you attempt to create the folder.

This may be a match to https://bugzilla.mozilla.org/show_bug.cgi?id=1911225

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.