Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

There is no sound when playing videos, for example on YouTube. Sound is ok on other browsers.

Matea Šandor
Matea Šandor
more options

Hi Team, There is no sound when I try to play music or videos in the Mozilla Firefox browser. It works on other browsers though. Could you please help?

Thanks in advance.

Hi Team, There is no sound when I try to play music or videos in the Mozilla Firefox browser. It works on other browsers though. Could you please help? Thanks in advance.

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What OS? What version of Firefox? I'll guess Windows... If so, what do you see here? see screenshot

Gewysig op deur jonzn4SUSE

Helpful?

Matea Šandor
Matea Šandor Vraag-eienaar
more options

Thank you! Problem solved!

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.