This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Turning off autofill of user IDs and passwords

  • 1 antwoord
  • 0 hierdie probleem
  • Laaste antwoord deur cor-el

more options

I followed your instructions but they did not work. Specifically, I clicked on "Exceptions" after "Ask to save passwords," next to which I had clicked the box. Under exceptions, I put the URL for my bank. I clicked on "Block" and "Save Changes." Nevertheless whenever I go to my bank's log in page, it still autofills my user ID and password. (Yesterday I accidentally clicked the box when signing in to my bank's web page "Save User ID." Even though it only referred to my User ID, it now autofills both that and my password.

Also, even though there is a (non-working) Exceptions page for Saved Passwords, there is no such page for Saved User IDs.

Btw, when I used another browser to sign in to my bank's website, it did not autofill, so it's not the bank's software that is autofilling.

Thanks, Joe

I followed your instructions but they did not work. Specifically, I clicked on "Exceptions" after "Ask to save passwords," next to which I had clicked the box. Under exceptions, I put the URL for my bank. I clicked on "Block" and "Save Changes." Nevertheless whenever I go to my bank's log in page, it still autofills my user ID and password. (Yesterday I accidentally clicked the box when signing in to my bank's web page "Save User ID." Even though it only referred to my User ID, it now autofills both that and my password. Also, even though there is a (non-working) Exceptions page for Saved Passwords, there is no such page for Saved User IDs. Btw, when I used another browser to sign in to my bank's website, it did not autofill, so it's not the bank's software that is autofilling. Thanks, Joe

All Replies (1)

more options

Do you have enabled auto-fill for logins?

Did you check about:logins to see if there is a login saved for that website?

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.