This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Updated from FFv3.5.9 to 3.6.3, my HP printer was disabled, msg HP Smart Web 4.60 is not compatible.

  • 1 antwoord
  • 20 hierdie probleem
  • 7 views
  • Laaste antwoord deur the-edmeister

AnonymousUser
AnonymousUser
more options

Updated FF 3.5.9 to 3.6.3. Printer was disabled FF says it is an incompatible add-on (HP Smart Web Printing 4.60). FF checked for compatible versions but did not find any. How do I fix so printer will work?

User Agent

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; GTB6; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Updated FF 3.5.9 to 3.6.3. Printer was disabled FF says it is an incompatible add-on (HP Smart Web Printing 4.60). FF checked for compatible versions but did not find any. How do I fix so printer will work? == User Agent == Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; GTB6; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Your printer should work fine with that extension disabled. See the HP website for an updated version of SWP.