This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox won't connect to the internet even though internet explorer does.

  • 1 antwoord
  • 68 hierdie probleem
  • 25 views
  • Laaste antwoord deur nickolay

AnonymousUser
AnonymousUser
more options

Everytime firefox is open it reads "unable to connect" I've already tried disabling the firewalls and allowing firefox to run, but no bueno. The computer is an Emachine and there are similar problems with other programs such as aol and party poker.net. Basicly, you can download the programs but they don't run. How do you allow these programs to open up?

This happened

Every time Firefox opened

I downloaded it!

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.3; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

Everytime firefox is open it reads "unable to connect" I've already tried disabling the firewalls and allowing firefox to run, but no bueno. The computer is an Emachine and there are similar problems with other programs such as aol and party poker.net. Basicly, you can download the programs but they don't run. How do you allow these programs to open up? == This happened == Every time Firefox opened == I downloaded it! == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.3; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

All Replies (1)

nickolay
nickolay
more options

Please try all suggestions from this article: Firefox can't load websites but other browsers can.

What security software do you have enabled (firewalls, anti-virus software, etc.)? Try following the instructions in Configure firewalls so that Firefox can access the Internet closely, since it's not always obvious how to disable the firewall/other security software completely or persuade it to browse the web.