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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

can't open firefox, get error message: The instruction at "0x00000000" referenced memory at "0x00000000". The memory could not be read". Firefox won't open at all, not in safe mode or anything. Tried uninstalling and reinstalling, no good, tried creating

  • 6 antwoorde
  • 71 hierdie probleem
  • Laaste antwoord deur carlospecas

AnonymousUser
AnonymousUser
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Cant' open Firefox at all, not in safe mode either, tried creating new profile, cant' get in to do that, tried uninstalling and reinstalling, switching off and on, nothing works. Get error: "The instruction at "0x00000000" referenced memory at "0x00000000". The memory could not be read."

This happened

Every time Firefox opened

today.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)

Cant' open Firefox at all, not in safe mode either, tried creating new profile, cant' get in to do that, tried uninstalling and reinstalling, switching off and on, nothing works. Get error: "The instruction at "0x00000000" referenced memory at "0x00000000". The memory could not be read." == This happened == Every time Firefox opened == today. == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)

All Replies (6)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you do a clean reinstall and deleted the Firefox program folder before reinstalling?

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop. Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

catholecottages
catholecottages
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Tried all that, also did system restore, no joy.

AnonymousUser
AnonymousUser Vraag-eienaar
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Same here. Problem occurred immediately after an auto update. Tried a clean install still get error. Firefox will not open.

AnonymousUser
AnonymousUser Vraag-eienaar
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Same here. I reinstalled windows XP then installed firefox 3.6.8 all ok then installed adobe flash player plugin ... then I get the program must terminate error "cant read memory" error and fire will not start again!!!

ahmedqatar
ahmedqatar
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I do have the same problem .. i just reinstall Windows XP and tried to install Adobe flash player add-in .. the same error !

Gewysig op deur ahmedqatar

carlospecas
carlospecas
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The solution is easy. Install "Malwarebytes' Anti-Malware" free edition and use it. This program found malware in your pc. After that clean this malware. Finally instal Firefox again and enyoy it because this installation is correct and clean. Regards.