This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My Firefox App deletes new search terms on second search.

  • 3 antwoorde
  • 0 hierdie probleem
  • 11 views
  • Laaste antwoord deur AnonymousUser

AnonymousUser
AnonymousUser
more options

Firefox deletes new search terms on second search. If first search is for New York, I get results for New York. If I add Giants to New York or even if I change the search to Chicago Cubs, and search, the second search terms are erased and the first search terms return with the first search results. I have uninstalled and reinstalled and checked all settings dozens of times. I saw someone else had the same problem but there were no responses.

Firefox deletes new search terms on second search. If first search is for New York, I get results for New York. If I add Giants to New York or even if I change the search to Chicago Cubs, and search, the second search terms are erased and the first search terms return with the first search results. I have uninstalled and reinstalled and checked all settings dozens of times. I saw someone else had the same problem but there were no responses.

All Replies (3)

AnonymousUser
AnonymousUser Vraag-eienaar
more options

exactly the same problem here . i updated to 3.6.3 but nothing happened .

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window. You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")

AnonymousUser
AnonymousUser Vraag-eienaar
more options

Updating my add-ons solved my problem .