This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

'Open containing folder' is greyed out when rightclicking a downloaded file.

  • 1 antwoord
  • 215 hierdie probleem
  • 1 view
  • Laaste antwoord deur LeeBee

AnonymousUser
AnonymousUser
more options

Firefox will open a downloaded pdf file only once. Thereafter, when I do Tools/Download and try to open a pdf file, nothing happens. If I right-click the filename, the Open Containing Folder item is greyed out, so I can't use it. What the heck is going on????

This happened

Every time Firefox opened

Firefox will open a downloaded pdf file only once. Thereafter, when I do Tools/Download and try to open a pdf file, nothing happens. If I right-click the filename, the Open Containing Folder item is greyed out, so I can't use it. What the heck is going on???? == This happened == Every time Firefox opened

All Replies (1)

LeeBee
LeeBee
more options

possible SOLUTION: Disable Virus Auto-check in Firefox!

In an empty address bar, copy/paste

about:config

and press Enter

confirm 'I'll be careful, I promise'

Where the cursor blinks (after 'Filter'), copy/paste

browser.download.manager.scanWhenDone

you might get two lines as result. In the line only displaying 'browser.download.manager.scanWhenDone', double-click 'true', which will set the parameter to 'false'

close that window or tab.

Test if your Downloads window now behaves as it should by downloading a new file/ saving an image etc.

CAUTION: You just deactivated a security feature (that obviously is not coded well, causing an internal virus alert in Firefox running in certain Windows installations on specific computers , like Windows 7 Ultimate 64 on a mobo with an AMD Athlon 64 CPU). Please make sure you have installed a) WOT for Firefox http://www.mywot.com b) a Malware scanner for your OS, like Avast (free) or Kaspersky (fee) for Windows, or Sophos (free) or Kaspersky (fee) for Mac OS X

CREDITS:
- 'Pointy130' for figuring this out for Firefox Aurora 8.0a2 http://tinyurl.com/7q8o6av
- 'Rich' 'for 'Disable Automatic Virus Scan in Firefox 3 [How To]' http://tinyurl.com/6p22ne8

Gewysig op deur LeeBee