This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

After downloading I don´t get an icon to drag into Application folder

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

I am downloading Firefox onto a new MacBook Pro. Download is fine, but then I don´t get a Firefox icon to drag into the Applications folder. It looks more like a hard drive and will not stay in the Applications folder. What am I doing wrong - in simple language please?

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.21.11 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10

I am downloading Firefox onto a new MacBook Pro. Download is fine, but then I don´t get a Firefox icon to drag into the Applications folder. It looks more like a hard drive and will not stay in the Applications folder. What am I doing wrong - in simple language please? == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.21.11 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10

All Replies (1)

more options