Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox Add-ons displays the wrong product and wrong version number

  • 1 antwoord
  • 4 hierdie probleem
  • 17 views
  • Laaste antwoord deur cor-el

more options

Adobe Flash Player was automatically updated to version 10.1.53.64. However, in Mozilla Firefox, when I go to Tools -> Add-ons, Adobe Flash player is not listed. Instead, it lists "Shockwave Flash 10.1.53.64" with the subheading "Shockwave Flash 10.1.r53". Note that it's listing both the old and new version numbers of the Flash Player, and it's calling it "Shockwave Flash". The list also includes something called "Shockwave for Director 11.5.1.601 Adobe Shockwave for Director Netscape plug-in, version 11.5"

Adobe's website at http://kb2.adobe.com/cps/139/tn_13971.html clearly says that Shockwave and Flash are two different things.

The Windows add/remove list shows "Adobe Flash Player 10 Plugin" (Doesn't distinguish between 10.0 and 10.1) and "Adobe Shockwave Player 11.5".

Netscape is not installed, but there are a few remnant files from it.

Thus, there are contradictions among Firefox Add-ons list, Adobe version number check, and Windows Add/Remove Programs list. How Can I resolve these to be sure I'm running the correct version of the intended product?

This happened

Every time Firefox opened

== Adobe Flash player updated to version 10.1.53.54

Adobe Flash Player was automatically updated to version 10.1.53.64. However, in Mozilla Firefox, when I go to Tools -> Add-ons, Adobe Flash player is not listed. Instead, it lists "Shockwave Flash 10.1.53.64" with the subheading "Shockwave Flash 10.1.r53". Note that it's listing both the old and new version numbers of the Flash Player, and it's calling it "Shockwave Flash". The list also includes something called "Shockwave for Director 11.5.1.601 Adobe Shockwave for Director Netscape plug-in, version 11.5" Adobe's website at http://kb2.adobe.com/cps/139/tn_13971.html clearly says that Shockwave and Flash are two different things. The Windows add/remove list shows "Adobe Flash Player 10 Plugin" (Doesn't distinguish between 10.0 and 10.1) and "Adobe Shockwave Player 11.5". Netscape is not installed, but there are a few remnant files from it. Thus, there are contradictions among Firefox Add-ons list, Adobe version number check, and Windows Add/Remove Programs list. How Can I resolve these to be sure I'm running the correct version of the intended product? == This happened == Every time Firefox opened == Adobe Flash player updated to version 10.1.53.54

All Replies (1)

more options

Looks fine here. Adobe may have changed the name of the plugin. I also see this on Linux on the about:plugins page: Shockwave Flash Version: Shockwave Flash 10.1 r53

You can visit the Adobe Flash Test page at http://www.adobe.com/software/flash/about/