This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox fails to open, complaining about corrupt mozcrt19.dll everytime.

AnonymousUser
AnonymousUser
more options

Everytime I try to open my firefox 3.6.3 it fails and instead an error message appears stating that "mozcrt19.dll" is not a valid image. I'm running windows XP. Firefox has been running fine for me for over an year now on the same machine and same OS. Uninstalling firefox and reinstalling firefox from mozilla site has not helped at all.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MS-RTC LM 8)

Everytime I try to open my firefox 3.6.3 it fails and instead an error message appears stating that "mozcrt19.dll" is not a valid image. I'm running windows XP. Firefox has been running fine for me for over an year now on the same machine and same OS. Uninstalling firefox and reinstalling firefox from mozilla site has not helped at all. == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MS-RTC LM 8)

All Replies (1)

AnonymousUser
AnonymousUser Vraag-eienaar
more options

i just encounter this yesterday, is on one of the old computer of my office, it appear after added a 256mb ram. anyone able to help us?