This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

"LOADING " FREEZES when I try to open any email BUT ONLY ON FIREFOX

  • 1 antwoord
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

AnonymousUser
AnonymousUser
more options

WHENEVER I TRY TO USE FIREFOX THE WORD "LOADING" APPEARS AT THE TOP OF THE PAGE AND FREEZES THERE. I AM THEN FORCED TO GO TO GOOGLE CHROME TO READ MY MAIL??

This happened

Every time Firefox opened

A week ago and has gotten worse

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4

WHENEVER I TRY TO USE FIREFOX THE WORD "LOADING" APPEARS AT THE TOP OF THE PAGE AND FREEZES THERE. I AM THEN FORCED TO GO TO GOOGLE CHROME TO READ MY MAIL?? == This happened == Every time Firefox opened == A week ago and has gotten worse == == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, maybe after detecting changes (update) to the Firefox program. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls