This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

firefox 3.6 will not get me on the internet

more options

after 3.6 automatically upgraded my firefox it has never worked

This happened

Every time Firefox opened

3.6 upgraded atomatically

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

after 3.6 automatically upgraded my firefox it has never worked == This happened == Every time Firefox opened == 3.6 upgraded atomatically == == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

All Replies (1)

more options

I suggest you to try these steps: Have you tried Firefox in safe-mode? http://support.mozilla.com/en-US/kb/Safe+Mode?s=safe+mode&as=s If you click the File menu, is Work Offline checked? Is Firefox granted internet access by your firewall? http://support.mozilla.com/en-US/kb/Firewalls?s=firewall+blocks+access&as=s

For more info check out: http://support.mozilla.com/en-US/kb/Cannot+connect+after+upgrading+Firefox?s=firewall+blocks+access&as=s