This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox 3.6.4 will not show the download this video option for realplayer. I've tried the suggestions for the 3.5 problems. None work.

more options

Recently updated Firefox to 3.6.4. Now the realplayer "download this video" button does not appear. I have looked at and used the information at http://real.custhelp.com/app/answers/detail/a_id/7303 and it didn't solve the problem.

This happened

Every time Firefox opened

== I think after the update to 3.6.4

Recently updated Firefox to 3.6.4. Now the realplayer "download this video" button does not appear. I have looked at and used the information at http://real.custhelp.com/app/answers/detail/a_id/7303 and it didn't solve the problem. == This happened == Every time Firefox opened == I think after the update to 3.6.4

Gekose oplossing

I have this same issue. I have the latest Realplayer, I have been following all of the troubleshooting guidelines, and I've got the latest Firefox, but I still cannot download video from the web.

Lees dié antwoord in konteks 👍 0

All Replies (1)

more options

Gekose oplossing

I have this same issue. I have the latest Realplayer, I have been following all of the troubleshooting guidelines, and I've got the latest Firefox, but I still cannot download video from the web.