Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

3.6 wasupdated today and my home page comes up blank and i can't get on any site

  • 4 antwoorde
  • 66 hierdie probleem
  • 1 view
  • Laaste antwoord deur AliceWyman

more options

3.6 was updated today. i can't access my home page or any internet site

This happened

Every time Firefox opened

3.6 was updated automatically today.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; HPDTDF; InfoPath.2; .NET4.0C)

3.6 was updated today. i can't access my home page or any internet site == This happened == Every time Firefox opened == 3.6 was updated automatically today. == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; HPDTDF; InfoPath.2; .NET4.0C)

Gekose oplossing

I too did the "important upgrade" today to Firefox 3.6.6 and now only get "untitled" pages. Operational buttons (back, refresh) are grayed out. Cannot access Internet via Firefox.

I did the Help for this issue deleting Firefox as a trusted program for Norton Internet Security 2010, then clicked my icon for Firefox, and there was no change.

I also changed a setting to "no proxy," then back again with no luck.

Lees dié antwoord in konteks 👍 0

All Replies (4)

more options
more options

Gekose oplossing

I too did the "important upgrade" today to Firefox 3.6.6 and now only get "untitled" pages. Operational buttons (back, refresh) are grayed out. Cannot access Internet via Firefox.

I did the Help for this issue deleting Firefox as a trusted program for Norton Internet Security 2010, then clicked my icon for Firefox, and there was no change.

I also changed a setting to "no proxy," then back again with no luck.

more options

I have the same problem. Firefox 3.6.6 opens with a blank page and I can not enter any website (pages will not load or stay blank). I also started firefox in save mode but did not solve the problem (all add ons were switched off). I am running my laptop with windows starter 7.

more options

Gewysig op deur AliceWyman