This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

downloadbutton from Realplayer is gone since Firefox update 3.6.4

more options

downloadbutton from Realplayer is gone since Firefox update 3.6.4. when i play a clip from the internet, realplayer use to be alow me to clic on a button "download and record these clip". That button don't show up since a have installed the update 3.6.4. from Firefox. Can you update firefox or give me a plug in so that this will work properly again?

This happened

Every time Firefox opened

== Firefox update 3.6.4. was installed

downloadbutton from Realplayer is gone since Firefox update 3.6.4. when i play a clip from the internet, realplayer use to be alow me to clic on a button "download and record these clip". That button don't show up since a have installed the update 3.6.4. from Firefox. Can you update firefox or give me a plug in so that this will work properly again? == This happened == Every time Firefox opened == Firefox update 3.6.4. was installed

All Replies (1)

more options

I have the same problem. So how do you fix it? Do you go back to previous Firefox version? Any suggestions?