This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox 3.6 just installed but won't open

  • 1 antwoord
  • 2 hierdie probleem
  • 5 views
  • Laaste antwoord deur Moses

AnonymousUser
AnonymousUser
more options

SUBJECT: FIREFOX WON'T OPEN. I have used Firefox for years, but upon reinstalling my Vista Home Premium OS, I also had to reinstall all my software. The only problem I had was with Firefox, which appeared to download and install successfully, but refuses to open. I uninstalled and reinstalled it twice from the Internet, but it still won't open from either the desktop icon or the program list under 'Start'. Something seems to be blocking it, but what, and how can I fix this?

This happened

Every time Firefox opened

June 29, 2010 when my Vista OS was reinstalled

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

SUBJECT: FIREFOX WON'T OPEN. I have used Firefox for years, but upon reinstalling my Vista Home Premium OS, I also had to reinstall all my software. The only problem I had was with Firefox, which appeared to download and install successfully, but refuses to open. I uninstalled and reinstalled it twice from the Internet, but it still won't open from either the desktop icon or the program list under 'Start'. Something seems to be blocking it, but what, and how can I fix this? == This happened == Every time Firefox opened == June 29, 2010 when my Vista OS was reinstalled == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

All Replies (1)

Moses
Moses
  • Moderator
more options

Does it start in Diagnose Firefox issues using Troubleshoot Mode? If it does, close the Safe Mode Firefox and open it normally. If it doesn't open, try creating a new profile at Managing Profiles