This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashed after I download the latest version of adobe

  • 2 antwoorde
  • 0 hierdie probleem
  • 8 views
  • Laaste antwoord deur Moses

AnonymousUser
AnonymousUser
more options

Firefox totally crashed after I downloaded the latest version of Adobe. I ran a restore back to before the download and everything has been fine since. Has anyone else experienced this problem and, if so, do you know how I can download Adobe without this happening again?

This happened

Just once or twice

== 30 June

Firefox totally crashed after I downloaded the latest version of Adobe. I ran a restore back to before the download and everything has been fine since. Has anyone else experienced this problem and, if so, do you know how I can download Adobe without this happening again? == This happened == Just once or twice == 30 June

All Replies (2)

Moses
Moses
  • Moderator
more options

First I recommend updating to Firefox 3.6.6 as it is the most current update to fix your problem. If the problem still persists, please give me the crash report ID. Press CTRL+ L to Go to the address bar then type about:crashes. Copy and paste the entire page here and I will be able to figure out your problem

AnonymousUser
AnonymousUser Vraag-eienaar
more options

Hi. Have done as you suggested (tho I could've sworn I had the most up to date version of firefox) and so far so good. Thanks for your help. If I get any more probs, I will let you know.