This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I cannot enter Netflix website from Firefox.

more options

Firefox 3.6.6 Windows XP I’ve been getting this error message every day since July 2, 2010 when I try to access the Netflix website: Netflix Site Error It seems unlikely that the site would really be down that long. I am just trying to reach the Netflix site, not to watch movies. I just discovered that I can get to Netflix through Internet Explorer, but not through Firefox. I want to keep Firefox as my default browser and I don’t see any Netflix add ons. Is there a solution for this? Thanks, Paul



URL of affected sites

http://www.netflix.com

Firefox 3.6.6 Windows XP I’ve been getting this error message every day since July 2, 2010 when I try to access the Netflix website: Netflix Site Error It seems unlikely that the site would really be down that long. I am just trying to reach the Netflix site, not to watch movies. I just discovered that I can get to Netflix through Internet Explorer, but not through Firefox. I want to keep Firefox as my default browser and I don’t see any Netflix add ons. Is there a solution for this? Thanks, Paul == URL of affected sites == http://www.netflix.com

All Replies (13)

more options

I am having the same problem just with firefox. When I tired to use internet explorer I was able to get through on the netflix site with out any error message.

more options

I saw the same thing start a couple days ago. Firefox on a Mac though. I like Firefox more than Safari. Seems to be no problem with Safari though.

more options

Me too. Firefox 3.5.8 on a Mac.

more options

same here, FF on Mac. Tried clearing cache without results.

more options

Same as Paul

more options

Have not been able to connect to Netflix via Firefox for days. IE works just fine.

more options

I had trouble accessing netflix.com via Firefox, but IE had no problem. This is what I did to fix it:

1. Go to Firefox, then Tools, then Options - select the Privacy tab - click on Show Cookies - scroll down and delete the cookie folder for netflix.com

2. In Firefox go to Tools, Clear Recent History..., Change Time Range to Clear to "Everything", then check: - Browsing and Download History - Cache - Flash Cookies (probably don't need this, but I wanted to kill these anyways, so it's what I did)

3. Exit Firefox, then restart it. This worked for me, and I hope it works for you.

more options

Thank you, Ashiyawolf, it worked!

more options

I have the same problems whether I use Safari or Firefox, it is not working anyone has any idea for solution.

Thanks,

more options

Same issue FF 3.6.6

extensions include:

adblock plus firefox sync linky noscript

my cookies are enabled, but can't get in. IE works fine for netflix.

more options

I was having the exact same problem. But I followed step one of Ashiyawolf suggestion and that was enough to get mine working again. Thanks a lot!

"1. Go to Firefox, then Tools, then Options - select the Privacy tab - click on Show Cookies - scroll down and delete the cookie folder for netflix.com "

more options

Thank you, Ashiyawolf, it worked! Paul

more options

I was having the same problem ...I ran crap cleaner and it cleared the problem right up!