This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Is uprgrading to a new version the same as uninstalling the old one?

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur Shawn

more options

"Uninstalling and reinstalling Firefox would not fix this problem because your settings are not removed on uninstall."

I can no longer start FF via One option that I read to correct this problem is to open a new profile and transfer my setting and favorites to it. Alternately, I could upgrade to the latest version of FF. But is that the same as uninstalling and reinstalling? Would I then lose my settings and favorites? Which of these two options should I take?

This happened

Every time Firefox opened

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.5; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

"Uninstalling and reinstalling Firefox would not fix this problem because your settings are not removed on uninstall." I can no longer start FF via One option that I read to correct this problem is to open a new profile and transfer my setting and favorites to it. Alternately, I could upgrade to the latest version of FF. But is that the same as uninstalling and reinstalling? Would I then lose my settings and favorites? Which of these two options should I take? == This happened == Every time Firefox opened == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.5; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Gekose oplossing

No. Updating keeps your profile.

Lees dié antwoord in konteks 👍 0

All Replies (1)

more options

Gekose oplossing

No. Updating keeps your profile.