This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Custom Persona does not display after updating Firefox!

  • 1 antwoord
  • 5 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

Issue

I have another kind of problem with Firefox

Description

I just updated Firefox, and my custom persona is no longer displaying properly. If I change to another persona from Mozilla it will display it just fine, and I can even see my custom persona when I mouse over the button that you would use to select it. But as soon as I move the mouse away or click to select it, it reverts to the previous persona. What can I do about this?

This happened

Every time Firefox opened

As soon as I updated yesterday

Troubleshooting information

  Application Basics
        Name         Firefox
        Version         3.6.6
        Profile Directory
          Open Containing Folder
        Installed Plugins
          about:plugins
        Build Configuration
          about:buildconfig
  Extensions
        Name
        Version
        Enabled
        ID
        Adblock Plus         1.2.1         true          
        Adblock Plus: Element Hiding Helper         1.0.6         true         elemhidehelper@adblockplus.org
        AVG Safe Search         9.0.0.825         true         {3f963a5b-e555-4543-90e2-c3908898db71}
        AVG Security Toolbar         4.504.019.002         true         avg@igeared
        Boston Red Sox Toolbar         2.7.1.3         true          
        CoolPreviews         3.1.0625         false          
        Download Statusbar         0.9.7         true          
        Fanhouse Toolbar         5.69.1.3215         true         {9b0d1426-453e-4c5e-b6ba-181dca55454c}
        Flashblock         1.5.13         false         {3d7eb24f-2740-49df-8937-200b1cc08f8a}
        FoxTab         1.3         false          
        Glasser         3.5.2         false         glasser@sixxgate.com
        Java Console         6.0.16         true          
        Java Quick Starter         1.0         false         jqs@sun.com
        Microsoft .NET Framework Assistant         1.2.1         true         {20a82645-c095-46ed-80e3-08825760534b}
        MultirowBookmarksToolbar         4.9         true          
        Personas         1.5.3         true         personas@christopher.beard
        RealPlayer Browser Record Plugin         1.0         true          
        SkipScreen         0.4.7amo         true         SkipScreen@SkipScreen
        Stop-or-Reload Button         0.2.2         true         {61D0D7AF-4FF6-476a-B68F-6531F613A6D8}
        WeatherBug         2.0.0.4         true         {3EC9C995-8072-4fc0-953E-4F30620D17F3}
        Xsticky-Tool         1.3.2         false         Xsticky-StickyNotes@xsticky.com
        Yahoo! Toolbar         2.1.2.20100119091315         true         {635abd67-4fe9-1b23-4f01-e679fa7484c1}
        Adobe DLM (powered by getPlus(R))         1.6.2.63         true          
  Modified Preferences
      Name
      Value
        accessibility.typeaheadfind.flashBar         0
        browser.history_expire_days.mirror         180
        browser.places.importBookmarksHTML         false
        browser.places.smartBookmarksVersion         2
        browser.startup.homepage_override.mstone         rv:1.9.2.6
        browser.tabs.loadInBackground         false
        dom.event.contextmenu.enabled         false
        extensions.lastAppVersion         3.6.6
        general.useragent.extra.microsoftdotnet         ( .NET CLR 3.5.30729)
        keyword.URL         http://us.yhs.search.yahoo.com/avg/search?fr=yhs-avgb&type=yahoo_avg_hs2-tb-web_us&p=
        network.cookie.prefsMigrated         true
        network.protocol-handler.warn-external.dnupdate         false
        places.last_vacuum         1279495794
        print.print_printer         Send To OneNote 2007
        print.printer_Microsoft_XPS_Document_Writer.print_bgcolor         false
        print.printer_Microsoft_XPS_Document_Writer.print_bgimages         false
        print.printer_Microsoft_XPS_Document_Writer.print_command
        print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts         false
        print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom         0
        print.printer_Microsoft_XPS_Document_Writer.print_edge_left         0
        print.printer_Microsoft_XPS_Document_Writer.print_edge_right         0
        print.printer_Microsoft_XPS_Document_Writer.print_edge_top         0
        print.printer_Microsoft_XPS_Document_Writer.print_evenpages         true
        print.printer_Microsoft_XPS_Document_Writer.print_footercenter
        print.printer_Microsoft_XPS_Document_Writer.print_footerleft         &PT
        print.printer_Microsoft_XPS_Document_Writer.print_footerright         &D
        print.printer_Microsoft_XPS_Document_Writer.print_headercenter
        print.printer_Microsoft_XPS_Document_Writer.print_headerleft         &T
        print.printer_Microsoft_XPS_Document_Writer.print_headerright         &U
        print.printer_Microsoft_XPS_Document_Writer.print_in_color         true
        print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom         0.5
        print.printer_Microsoft_XPS_Document_Writer.print_margin_left         0.5
        print.printer_Microsoft_XPS_Document_Writer.print_margin_right         0.5
        print.printer_Microsoft_XPS_Document_Writer.print_margin_top         0.5
        print.printer_Microsoft_XPS_Document_Writer.print_oddpages         true
        print.printer_Microsoft_XPS_Document_Writer.print_orientation         0
        print.printer_Microsoft_XPS_Document_Writer.print_pagedelay         500
        print.printer_Microsoft_XPS_Document_Writer.print_paper_data         1
        print.printer_Microsoft_XPS_Document_Writer.print_paper_height         11.00
        print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type         0
        print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit         0
        print.printer_Microsoft_XPS_Document_Writer.print_paper_width         8.50
        print.printer_Microsoft_XPS_Document_Writer.print_reversed         false
        print.printer_Microsoft_XPS_Document_Writer.print_scaling         1.00
        print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit         true
        print.printer_Microsoft_XPS_Document_Writer.print_to_file         false
        print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom         0
        print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left         0
        print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right         0
        print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top         0
        print.printer_Send_To_OneNote_2007.print_bgcolor         false
        print.printer_Send_To_OneNote_2007.print_bgimages         false
        print.printer_Send_To_OneNote_2007.print_command
        print.printer_Send_To_OneNote_2007.print_downloadfonts         false
        print.printer_Send_To_OneNote_2007.print_edge_bottom         0
        print.printer_Send_To_OneNote_2007.print_edge_left         0
        print.printer_Send_To_OneNote_2007.print_edge_right         0
        print.printer_Send_To_OneNote_2007.print_edge_top         0
        print.printer_Send_To_OneNote_2007.print_evenpages         true
        print.printer_Send_To_OneNote_2007.print_footercenter
        print.printer_Send_To_OneNote_2007.print_footerleft         &PT
        print.printer_Send_To_OneNote_2007.print_footerright         &D
        print.printer_Send_To_OneNote_2007.print_headercenter
        print.printer_Send_To_OneNote_2007.print_headerleft         &T
        print.printer_Send_To_OneNote_2007.print_headerright         &U
        print.printer_Send_To_OneNote_2007.print_in_color         true
        print.printer_Send_To_OneNote_2007.print_margin_bottom         0.5
        print.printer_Send_To_OneNote_2007.print_margin_left         0.5
        print.printer_Send_To_OneNote_2007.print_margin_right         0.5
        print.printer_Send_To_OneNote_2007.print_margin_top         0.5
        print.printer_Send_To_OneNote_2007.print_oddpages         true
        print.printer_Send_To_OneNote_2007.print_orientation         0
        print.printer_Send_To_OneNote_2007.print_pagedelay         500
        print.printer_Send_To_OneNote_2007.print_paper_data         1
        print.printer_Send_To_OneNote_2007.print_paper_height         11.00
        print.printer_Send_To_OneNote_2007.print_paper_size_type         0
        print.printer_Send_To_OneNote_2007.print_paper_size_unit         0
        print.printer_Send_To_OneNote_2007.print_paper_width         8.50
        print.printer_Send_To_OneNote_2007.print_reversed         false
        print.printer_Send_To_OneNote_2007.print_scaling         1.00
        print.printer_Send_To_OneNote_2007.print_shrink_to_fit         true
        print.printer_Send_To_OneNote_2007.print_to_file         false
        print.printer_Send_To_OneNote_2007.print_unwriteable_margin_bottom         0
        print.printer_Send_To_OneNote_2007.print_unwriteable_margin_left         0
        print.printer_Send_To_OneNote_2007.print_unwriteable_margin_right         0
        print.printer_Send_To_OneNote_2007.print_unwriteable_margin_top         0
        privacy.sanitize.migrateFx3Prefs         true
        security.disable_button.openDeviceManager         false
        security.warn_viewing_mixed         false

Firefox version

3.6.6

Operating system

Windows XP

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.5.30729)

Plugins installed

  • -getplusplusadobe16263
  • npdnu
  • npdnupdater2
  • Adobe PDF Plug-In For Firefox and Netscape
  • 6.0.12.448
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Default Plug-in
  • Google Update
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • GEPlugin
  • 3.0.50106.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Next Generation Java Plug-in 1.6.0_16 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
== Issue == I have another kind of problem with Firefox == Description == I just updated Firefox, and my custom persona is no longer displaying properly. If I change to another persona from Mozilla it will display it just fine, and I can even see my custom persona when I mouse over the button that you would use to select it. But as soon as I move the mouse away or click to select it, it reverts to the previous persona. What can I do about this? == This happened == Every time Firefox opened == As soon as I updated yesterday == == Troubleshooting information == Application Basics Name Firefox Version 3.6.6 Profile Directory Open Containing Folder Installed Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID Adblock Plus 1.2.1 true Adblock Plus: Element Hiding Helper 1.0.6 true elemhidehelper@adblockplus.org AVG Safe Search 9.0.0.825 true {3f963a5b-e555-4543-90e2-c3908898db71} AVG Security Toolbar 4.504.019.002 true avg@igeared Boston Red Sox Toolbar 2.7.1.3 true CoolPreviews 3.1.0625 false Download Statusbar 0.9.7 true Fanhouse Toolbar 5.69.1.3215 true {9b0d1426-453e-4c5e-b6ba-181dca55454c} Flashblock 1.5.13 false {3d7eb24f-2740-49df-8937-200b1cc08f8a} FoxTab 1.3 false Glasser 3.5.2 false glasser@sixxgate.com Java Console 6.0.16 true Java Quick Starter 1.0 false jqs@sun.com Microsoft .NET Framework Assistant 1.2.1 true {20a82645-c095-46ed-80e3-08825760534b} MultirowBookmarksToolbar 4.9 true Personas 1.5.3 true personas@christopher.beard RealPlayer Browser Record Plugin 1.0 true SkipScreen 0.4.7amo true SkipScreen@SkipScreen Stop-or-Reload Button 0.2.2 true {61D0D7AF-4FF6-476a-B68F-6531F613A6D8} WeatherBug 2.0.0.4 true {3EC9C995-8072-4fc0-953E-4F30620D17F3} Xsticky-Tool 1.3.2 false Xsticky-StickyNotes@xsticky.com Yahoo! Toolbar 2.1.2.20100119091315 true {635abd67-4fe9-1b23-4f01-e679fa7484c1} Adobe DLM (powered by getPlus(R)) 1.6.2.63 true Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.history_expire_days.mirror 180 browser.places.importBookmarksHTML false browser.places.smartBookmarksVersion 2 browser.startup.homepage_override.mstone rv:1.9.2.6 browser.tabs.loadInBackground false dom.event.contextmenu.enabled false extensions.lastAppVersion 3.6.6 general.useragent.extra.microsoftdotnet ( .NET CLR 3.5.30729) keyword.URL http://us.yhs.search.yahoo.com/avg/search?fr=yhs-avgb&type=yahoo_avg_hs2-tb-web_us&p= network.cookie.prefsMigrated true network.protocol-handler.warn-external.dnupdate false places.last_vacuum 1279495794 print.print_printer Send To OneNote 2007 print.printer_Microsoft_XPS_Document_Writer.print_bgcolor false print.printer_Microsoft_XPS_Document_Writer.print_bgimages false print.printer_Microsoft_XPS_Document_Writer.print_command print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts false print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages true print.printer_Microsoft_XPS_Document_Writer.print_footercenter print.printer_Microsoft_XPS_Document_Writer.print_footerleft &PT print.printer_Microsoft_XPS_Document_Writer.print_footerright &D print.printer_Microsoft_XPS_Document_Writer.print_headercenter print.printer_Microsoft_XPS_Document_Writer.print_headerleft &T print.printer_Microsoft_XPS_Document_Writer.print_headerright &U print.printer_Microsoft_XPS_Document_Writer.print_in_color true print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_left 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_right 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_top 0.5 print.printer_Microsoft_XPS_Document_Writer.print_oddpages true print.printer_Microsoft_XPS_Document_Writer.print_orientation 0 print.printer_Microsoft_XPS_Document_Writer.print_pagedelay 500 print.printer_Microsoft_XPS_Document_Writer.print_paper_data 1 print.printer_Microsoft_XPS_Document_Writer.print_paper_height 11.00 print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_width 8.50 print.printer_Microsoft_XPS_Document_Writer.print_reversed false print.printer_Microsoft_XPS_Document_Writer.print_scaling 1.00 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit true print.printer_Microsoft_XPS_Document_Writer.print_to_file false print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top 0 print.printer_Send_To_OneNote_2007.print_bgcolor false print.printer_Send_To_OneNote_2007.print_bgimages false print.printer_Send_To_OneNote_2007.print_command print.printer_Send_To_OneNote_2007.print_downloadfonts false print.printer_Send_To_OneNote_2007.print_edge_bottom 0 print.printer_Send_To_OneNote_2007.print_edge_left 0 print.printer_Send_To_OneNote_2007.print_edge_right 0 print.printer_Send_To_OneNote_2007.print_edge_top 0 print.printer_Send_To_OneNote_2007.print_evenpages true print.printer_Send_To_OneNote_2007.print_footercenter print.printer_Send_To_OneNote_2007.print_footerleft &PT print.printer_Send_To_OneNote_2007.print_footerright &D print.printer_Send_To_OneNote_2007.print_headercenter print.printer_Send_To_OneNote_2007.print_headerleft &T print.printer_Send_To_OneNote_2007.print_headerright &U print.printer_Send_To_OneNote_2007.print_in_color true print.printer_Send_To_OneNote_2007.print_margin_bottom 0.5 print.printer_Send_To_OneNote_2007.print_margin_left 0.5 print.printer_Send_To_OneNote_2007.print_margin_right 0.5 print.printer_Send_To_OneNote_2007.print_margin_top 0.5 print.printer_Send_To_OneNote_2007.print_oddpages true print.printer_Send_To_OneNote_2007.print_orientation 0 print.printer_Send_To_OneNote_2007.print_pagedelay 500 print.printer_Send_To_OneNote_2007.print_paper_data 1 print.printer_Send_To_OneNote_2007.print_paper_height 11.00 print.printer_Send_To_OneNote_2007.print_paper_size_type 0 print.printer_Send_To_OneNote_2007.print_paper_size_unit 0 print.printer_Send_To_OneNote_2007.print_paper_width 8.50 print.printer_Send_To_OneNote_2007.print_reversed false print.printer_Send_To_OneNote_2007.print_scaling 1.00 print.printer_Send_To_OneNote_2007.print_shrink_to_fit true print.printer_Send_To_OneNote_2007.print_to_file false print.printer_Send_To_OneNote_2007.print_unwriteable_margin_bottom 0 print.printer_Send_To_OneNote_2007.print_unwriteable_margin_left 0 print.printer_Send_To_OneNote_2007.print_unwriteable_margin_right 0 print.printer_Send_To_OneNote_2007.print_unwriteable_margin_top 0 privacy.sanitize.migrateFx3Prefs true security.disable_button.openDeviceManager false security.warn_viewing_mixed false == Firefox version == 3.6.6 == Operating system == Windows XP == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.5.30729) == Plugins installed == *-getplusplusadobe16263 *npdnu *npdnupdater2 *Adobe PDF Plug-In For Firefox and Netscape *6.0.12.448 *RealPlayer(tm) LiveConnect-Enabled Plug-In *RealJukebox Netscape Plugin *Default Plug-in *Google Update *Adobe Shockwave for Director Netscape plug-in, version 11.5 *GEPlugin *3.0.50106.0 *Windows Presentation Foundation (WPF) plug-in for Mozilla browsers *Next Generation Java Plug-in 1.6.0_16 for Mozilla browsers *The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. *Npdsplay dll *DRM Store Netscape Plugin *DRM Netscape Network Object

All Replies (1)

more options