This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

All of my cookies are deleted when I reboot my computer

AnonymousUser
AnonymousUser
more options

Everytime I restart my computer, certain cookies are deleted - Excite.com, Hotmail... etc. Certain preferences also are reset to default.

I have uninstalled Firefox completely, scrubbed all past information in Local Settings, Application Data, and Program Files. Then I used CCleaner twice. Reinstalled - same exact issue.

Everytime I restart my computer, certain cookies are deleted - Excite.com, Hotmail... etc. Certain preferences also are reset to default. I have uninstalled Firefox completely, scrubbed all past information in Local Settings, Application Data, and Program Files. Then I used CCleaner twice. Reinstalled - same exact issue.

All Replies (1)

AnonymousUser
AnonymousUser Vraag-eienaar
more options

This happens in IE 8 aswell.