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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I don't get the password of phrase in anywhere in the computer to put in when setting up the account

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When I tried to setup the account on the computer it did not ask for a phrase, then when I try to go on my Ipod Touch this is where it asks for it and when I try to get in it says no account or something like that.

From the beginning

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; GTB6.5; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; msn OptimizedIE8;ENUS)

When I tried to setup the account on the computer it did not ask for a phrase, then when I try to go on my Ipod Touch this is where it asks for it and when I try to get in it says no account or something like that. == From the beginning == == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; GTB6.5; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; msn OptimizedIE8;ENUS)

All Replies (1)

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How is that related to Firefox? Where are you trying to setup an account?