This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

how come speedtest.net/pingtest.net doesn't load?

  • 1 antwoord
  • 17 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

I am running FF 3.6.8 and it does mention like a plug in fix so I thought that was it but I guess not. I already reformat my laptop twice in 1 week and I still got the problem. It says I should update to latest flash even though I have it. I have been reading the same problem in other sites and the whole delete cache thing just doesn't work. Can anybody be more specific on what is going on?

URL of affected sites

http://speedtest.net and http://pingtest.net

I am running FF 3.6.8 and it does mention like a plug in fix so I thought that was it but I guess not. I already reformat my laptop twice in 1 week and I still got the problem. It says I should update to latest flash even though I have it. I have been reading the same problem in other sites and the whole delete cache thing just doesn't work. Can anybody be more specific on what is going on? == URL of affected sites == http://speedtest.net and http://pingtest.net

All Replies (1)

more options

Your above posted list of installed plugins shows that you have the Flash plugin. You can verify that you have the Flash plugin for Firefox on the Adobe Flash Players Test Page. http://www.adobe.com/software/flash/about/

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems