This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Starting to get very tired of this problem!!

  • 1 antwoord
  • 1 het hierdie probleem
  • 14 views
  • Laaste antwoord deur AnonymousUser

AnonymousUser
AnonymousUser
more options

From version "Firefox 3.6.4 and up to 3.6.8" I can not open "Tools-settings". Firefox locks up totally and will not create any crash report.I have started in Safe Mode and disabled all plugins, the error is still there. I have made a completely new installation, first I removed all of the Mozilla, Firefox and plugins in "My Documents ...." and the "Program Folder", the error is still there.I disabled all my security software and tested Firefox, the error is still there. Now I'm back to "Firefox 3.6.3" and everything works perfectly. I do not want to install "Firefox 3.5.10". What have you done with Firefox 3.6.4 and up because it is so much trouble? Have never had a problem from Firefox 3.6.3 and lower versions. Give me absolutely no links to pages that I can read the troubleshooting, I've already followed these.

Can not open "settings".

What should I do to fix this problem?

This happened

Every time Firefox opened

== Firefox 3.6.4

From version "Firefox 3.6.4 and up to 3.6.8" I can not open "Tools-settings". Firefox locks up totally and will not create any crash report.I have started in Safe Mode and disabled all plugins, the error is still there. I have made a completely new installation, first I removed all of the Mozilla, Firefox and plugins in "My Documents ...." and the "Program Folder", the error is still there.I disabled all my security software and tested Firefox, the error is still there. Now I'm back to "Firefox 3.6.3" and everything works perfectly. I do not want to install "Firefox 3.5.10". What have you done with Firefox 3.6.4 and up because it is so much trouble? Have never had a problem from Firefox 3.6.3 and lower versions. Give me absolutely no links to pages that I can read the troubleshooting, I've already followed these. Can not open "settings". What should I do to fix this problem? == This happened == Every time Firefox opened == Firefox 3.6.4

All Replies (1)

AnonymousUser
AnonymousUser Vraag-eienaar
more options

"My Documents ...." Edit: "Users ...."