This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

We are running firefox 3.0.5. When I log onto any of our machines I can't get Firefox to run. I get the Close Firefox popup and the message Firefox is already running

  • 3 antwoorde
  • 2 hierdie probleem
  • 3 views
  • Laaste antwoord deur Morbus

Robert2103
Robert2103
more options

I can't get firefox to run on any machines. My colleagues can.

I can't find any trace of Firefox running and it still complains that there is an existing firefox process running.

I can't get firefox to run on any machines. My colleagues can. I can't find any trace of Firefox running and it still complains that there is an existing firefox process running.

All Replies (3)

TonyE
TonyE
  • Moderator
more options

See "Firefox is already running but is not responding" error - How to fix for possible causes.

You should consider upgrading Firefox, the version you are using is no longer supported and has published security holes.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also 

http://kb.mozillazine.org/Recovering_a_missing_profile
http://kb.mozillazine.org/Profile_in_use
Morbus
Morbus
more options

Also, and although possibly not related to your problem, I have to remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. On top of this, it has known unpatched bugs and security problems. I urge you to update to the latest version of Firefox, for maximum security, stability, performance and usability. You can get it for free, as always, at getfirefox.com.