This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

when trying to set up sync, why does it always tell me invalid email address?

  • 2 antwoorde
  • 59 hierdie probleem
  • 32 views
  • Laaste antwoord deur rinehart

more options

I've downloaded Sync, I registered and signed up for Firefox add-ons. When I try to set up Firefox Sync.. I type in my username, password, then when it comes to email address, whatever letter I type first a red/white X box comes up saying invalid email address. Why?

I've downloaded Sync, I registered and signed up for Firefox add-ons. When I try to set up Firefox Sync.. I type in my username, password, then when it comes to email address, whatever letter I type first a red/white X box comes up saying invalid email address. Why?

All Replies (2)

more options

Keep typing. Eventually you'll have a valid email address and the alert will go away.

more options

telliot, your reply is a bit cryptic, but I finally understood what you meant. What he/she meant, folks, is to keep on typing what you know to be your valid email address. When you enter ".com" (or whatever extension) the error signal will disappear