Cannot access hotmail from Firefox, never happened before, either from bookmark or MSN homepage. Screen flashes through usual sign on language then says "done" at bottom but I can't get in. Don't want to have to use Internet Explorer so help!
Running windows 7 on Dell Latitude D810 laptop and have had no pro blems whatsoever prior to this one.
Running windows 7 on Dell Latitude D810 laptop and have had no pro blems whatsoever prior to this one.
All Replies (1)
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
1. Clear Firefox's Cache
Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
2. If needed, delete the site's cookies
Tools > Options > Privacy > Cookies: "Show Cookies"
or
right-click the page, choose View Page Info > Security > "View Cookies"
Carefully remove the site's cookies individually, do NOT click remove "all" unless you really want to remove all your cookies (there is no undo for this dialog).
Does that help?