This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

how come IE works fine while Firefox crashes and hangs constantly

  • 1 antwoord
  • 20 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

petweis
petweis
more options

IE works fine while Firefox opensn 1 web page then hangs, crashes when trying to access "source", does not render Windows Media Player content, update to 3.6.9 hangs in eternal download mode, then frazzles, on Windows XP with AMD processor and Firefox 3.6.8.

IE works fine while Firefox opensn 1 web page then hangs, crashes when trying to access "source", does not render Windows Media Player content, update to 3.6.9 hangs in eternal download mode, then frazzles, on Windows XP with AMD processor and Firefox 3.6.8.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your plugins list in the system details doesn't show the WMP plugin.
You need to install the WMP plugin for Firefox if you want to see embedded WMP content.

See: 

Play Windows Media files in Firefox with the Windows Media plugin
http://kb.mozillazine.org/Windows_Media_Player#Missing_plugin

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder: 

C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)
C:\Program Files\Mozilla Firefox\updates

Download a fresh copy of Firefox ( http://www.mozilla.com/firefox/all.html ) and do a reinstall of Firefox over the top of the current version.

If that still causes the same problem then do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.

Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.