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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

after a successful firefox download, I can't seem to connect to internet using firefox

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  • Laaste antwoord deur TonyE

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I downloaded firefox successfully. When I went to use firefox instead of my internet exployer I couldn't seem to connect to my internet using firefox. So I went back to my internet exployer and it worked fine. So I uninstalled firefox and redownloaded to see if that fixed the problem. No luck, still the same problem. I can download it but unable to connect. don't understand the problem, can someone help?

I downloaded firefox successfully. When I went to use firefox instead of my internet exployer I couldn't seem to connect to my internet using firefox. So I went back to my internet exployer and it worked fine. So I uninstalled firefox and redownloaded to see if that fixed the problem. No luck, still the same problem. I can download it but unable to connect. don't understand the problem, can someone help?

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A common cause for this is a firewall blocking Firefox. For more details on that and other possible causes see Firefox can't load websites but other browsers can.