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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Just "pgraded" (not!!!) to 3.6.10. Cannot get any e-mail in my inbox on webmail.

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Microsoft Explorer works fine. New 64 bit machine with Windows 7 Perhaps a problem with provider, but started as soon as I agreed to accept 3.6.10

Microsoft Explorer works fine. New 64 bit machine with Windows 7 Perhaps a problem with provider, but started as soon as I agreed to accept 3.6.10

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"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems


  • Your above posted system details show outdated plugin(s) with known security and stability risks.

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Update the Flash plugin to the latest version.