Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Three days ago I replaced an earlier Adobe Flash with version 10.1.85.3. This has not appeared in the list in Tools/Addons/Plugins to permit me to enable it in Firefox, and I can't find the answer in the knowledge base.

  • 6 antwoorde
  • 151 hierdie probleem
  • 1 view
  • Laaste antwoord deur mangu18

more options

Re. installing/enabling a Flash plugin 1 I'm running Firefox version 3.6.10 on Windows XP SP3. 2 Three days ago Secunia PSI informed me the installed version of Flash was a security threat so I uninstalled it then installed the latest version 10.1.85.3 . It appears in the Control Panel add and remove programs listings. 3 As of 2 days ago BBC iplayer keeps telling me I need to install (latest version of?) Flash. 4 I don't have this problem using my fallback Internet Explorer. 5 Assuming I needed to enable Flash in Firefox I went to Tools/Addons/Plugins but Flash is not listed there. 6 Firefox Support/Knowledge base/Installing the Flash plugin doesn't help - in step 2 I don't see the yellow 'Additional plugins are required...' bar when I go to the Adobe test page, but then why should I, it's already installed. 6 What's going on - please help!

Re. installing/enabling a Flash plugin 1 I'm running Firefox version 3.6.10 on Windows XP SP3. 2 Three days ago Secunia PSI informed me the installed version of Flash was a security threat so I uninstalled it then installed the latest version 10.1.85.3 . It appears in the Control Panel add and remove programs listings. 3 As of 2 days ago BBC iplayer keeps telling me I need to install (latest version of?) Flash. 4 I don't have this problem using my fallback Internet Explorer. 5 Assuming I needed to enable Flash in Firefox I went to Tools/Addons/Plugins but Flash is not listed there. 6 Firefox Support/Knowledge base/Installing the Flash plugin doesn't help - in step 2 I don't see the yellow 'Additional plugins are required...' bar when I go to the Adobe test page, but then why should I, it's already installed. 6 What's going on - please help!

Gekose oplossing

IE uses a different version of Flash - ActiveX - than other browsers use - Plugin.
Do both appear in the Control Panel?

From here, based on your More system details... > Installed Plug-ins you don't have the Flash Plugin version installed.

Lees dié antwoord in konteks 👍 2

All Replies (6)

more options

Gekose oplossing

IE uses a different version of Flash - ActiveX - than other browsers use - Plugin.
Do both appear in the Control Panel?

From here, based on your More system details... > Installed Plug-ins you don't have the Flash Plugin version installed.

Gewysig op deur the-edmeister

more options

Many thanks. There was only the one (Internet Explorer compatible) Flash Player displayed. After a lot of chasing all round the houses with a variety of help and forum pages displayed - the auto download didn't auto download - I finally got there. I've used a PC since '93, but it never gets any easier. Things work for a couple of months and then they stop working, for no apparent reason. It drives me mad!

more options

I have the same problem. I am using Linux Ubuntu 8.04. I had problems since updating to Firefox 3.6.10 (flash is unstable, the video stops, or it crashes), so I tried to update Adobe Flash, and then I have the same problem as kenearney.

more options

I have the same problem as luiszamarreno. I tried using the following to update:

sudo apt-get --purge remove adobe-flashplugin flashplugin-nonfree; sudo apt-get --purge autoremove; sudo apt-get clean; sudo apt-get upgrade; sudo apt-get --purge autoremove; sudo apt-get install flashplugin-nonfree

Now I have the "flashplugin-nonfree" v. 10.01.218+really9.0.283.0ubuntu1 and it still doesn't work for the Facebook plugin. I get the notice it has crashed and needs to be updated. I also get a notice to update on the plugins page under tools --> addons. When I try that, it goes to the Adobe Web site, which I have seen on Ubuntu support sites that I do not want to upgrade from there.

Does anybody have an answer to this?

Gewysig op deur Lee

more options

I have finally been able to enable this plugin and the problem is finally fixed. I don't know who changed what, but I uninstalled and reinstalled firefox and still had the problem, but then I was able to look at the plugins and enable flash -- I hope this works for others also.

more options

I have ubuntu 10.10, firefox 3.6.16 , In Plugin I see ShockWave flash as enabled.In Ubuntu package manager I see flashplugininstaller 10.2.153 installed. No video works with flash on browser.Already tried reinstalling the flash plugin and firefox. Please help how can I make it work ?