This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

A notice that a security update is available but UI do not have permissions to update, which I clearly do; I run Mac OS 10.6.4 and I am the administrator.

  • 1 antwoord
  • 7 hierdie probleem
  • 2 views
  • Laaste antwoord deur TonyE

pjlimon
pjlimon
more options

I received a notice of a security/stability update to FireFox 3.6.3. I have a MacBook Pro 13" running OS 10.6.4. The claim is that I do not have permission to upgrade and I should consult with my system administrator.

I am the administrator of this machine. I do not have another system administrator. I have never had this issue before, either with Firefox or any other software.

I restarted Firefox and logged in again but the same thing happened

(edited to stop the post from scrolling to the right)

I received a notice of a security/stability update to FireFox 3.6.3. I have a MacBook Pro 13" running OS 10.6.4. The claim is that I do not have permission to upgrade and I should consult with my system administrator. I am the administrator of this machine. I do not have another system administrator. I have never had this issue before, either with Firefox or any other software. I restarted Firefox and logged in again but the same thing happened ''(edited to stop the post from scrolling to the right)''

Gewysig op deur TonyE

All Replies (1)

TonyE
TonyE
  • Moderator
more options

Try doing a clean install.

  1. Download the Firefox installer from http://www.mozilla.com
  2. Trash the current Firefox application
  3. Now try installing the new version of Firefox (How to download and install Firefox on Mac)

Doing the above will not remove your user data, that is stored elsewhere in the profile folder, though if you wish you can back that up first

If you are still having problems with privileges see troubleshooting permissions issues in Mac OS X